Skip to main content

Frequently asked questions

Everything you need to know about OCCS.

What is One Click Campaign Studio?
OCCS is a multi-channel campaign platform that lets you create, review, and publish marketing campaigns across Meta, Google Ads, YouTube, TikTok, Email, SMS, and more — all from one dashboard. AI generates your copy, images, videos, and voiceovers from a brand profile you set up once.
Is there a free plan?
Yes. The free tier includes 1 campaign, 2 channel branches, 20 posts per month, and $2 of AI generation budget. No credit card required. You can upgrade anytime.
Which platforms can I publish to?
Facebook, Instagram, Google Ads, YouTube, TikTok, X/Twitter, Email (via SendGrid), SMS (via Twilio), Blog/SEO, and Sales Scripts. We also integrate with Zapier and Salesforce for CRM sync.
How does AI content generation work?
You create a brand profile with your company name, tone, audience, and positioning. When you generate content, AI uses your brand context to create copy, images, and videos that match your brand. You can use GPT-4o for text, Flux/Ideogram/Recraft for images, and Replicate video models for video.
Can I bring my own images and video clips?
Yes. Upload images and video clips as B-roll for sales videos, reference images for ad creatives, or directly to your asset library. The video pipeline uses your uploads for matching scenes and falls back to AI for the rest.
How much do AI features cost?
Each plan includes a monthly AI budget ($2 on Free, $25 on Starter, $79 on Growth, $249 on Scale). Standard image generation costs $0.003 per image. Premium images cost $0.08. Videos range from $0.50 to $14 depending on quality. You can buy additional AI credits anytime at $1 per $1.
How does billing work?
Subscribe monthly or annually (save ~10% with annual billing). SMS and email broadcasts are billed per message on top of your plan. All billing is handled through Stripe — you can manage your subscription, update payment methods, and download invoices from the Billing page.
Can I use OCCS for my agency's clients?
Yes. The partner and white-label features let agencies manage multiple client workspaces, track commission earnings, and optionally rebrand the platform. Each client gets their own workspace with separate brand profiles, campaigns, and billing.
Is my data secure?
Yes. We use HTTPS everywhere, encrypt OAuth tokens at rest, enforce Content Security Policy headers, and never store passwords in plaintext. All data is workspace-scoped so tenants can't see each other's content. See our Privacy Policy for full details.
Can I import my existing contacts?
Yes. Import from CSV files or directly from Google Sheets. The platform maps columns to contact fields (email, name, phone) and validates formatting. You can also capture leads automatically via webhooks from Google Ads and Meta Lead Ads.
What happens if I cancel?
Your account stays active until the end of your billing period. You can export your data anytime. After cancellation, your workspace is preserved in read-only mode for 30 days before deletion.
How do I get help?
Use the chat widget on any page for instant AI-powered answers. For human help, email support@1clickcampaign.com or book a free 15-minute demo.

Still have questions?