Help Center
How can we help?
Step-by-step guides for every OCCS feature.
Getting started
Get started with OCCS
The five-minute path from sign-up to your first published campaign.
Set up your Brand Profile
Your Brand Profile is the spine every AI generator reads from. Set it up once.
Connect your channels
Link the social, email, and SMS accounts OCCS publishes through.
Plans, AI budget & billing
How OCCS pricing works — flat plans, a monthly AI budget, and bring-your-own send costs.
How AI generation works
Why OCCS output sounds on-brand, and how generation cost is metered.
Create
Sales Videos — how-to
Script → narration → visuals → composite. End-to-end AI video for landing pages, ads, and email embeds.
Ad Creative Studio — how-to
One concept, every ad size, in one click. 13 platform presets across 3 quality tiers.
B-roll Studio — how-to
Record b-roll in-browser. Generate the rest with AI. Auto-splice into every Sales Video and Creative.
Remix Lab — how-to
Drop yourself into any scene. UGC-quality videos from a single photo (or video) — Pyramids, beach, rooftop bar.
Director Mode — how-to
Multi-shot storyboards with locked palette + character. Render a 30-second video in one batch instead of stitching three Remix Lab clips.
Blog Studio — how-to
Long-form posts that target real keywords and rank — with a built-in scaffolder and decay alerts.
Brand Profiles — how-to
One website crawl. Every downstream AI prompt grounded in your brand.
Brand Characters — how-to
Train a LoRA. Get a character that shows up consistently across every video, ad, and email.
Distribute
Multi-Channel Publishing — how-to
Schedule once. Post to Meta, YouTube, TikTok, X, LinkedIn — with per-platform shape awareness (Google Ads ships as a ready-to-import bundle).
Sequences — how-to
Drip campaigns over email + SMS. AI writes every step. TCPA + STOP handling baked in.
Email Broadcasts + A/B — how-to
One-off sends with built-in split testing. Auto-routes the rest of your list to the winner.
Personalized Broadcast Video — how-to
Drop a `{personalized_video}` token into any email broadcast — every recipient gets a unique AI talking-head clip with their first name spoken by your brand character. Animated GIF preview drops in their inbox.
SMS Broadcasts — how-to
10DLC-registered, TCPA-compliant SMS sends with one-tap STOP handling.
OCCS Schedule — how-to
Built-in scheduler. Public booking pages, branded reminders, no-show recovery — and every booking fires a sequence. Replaces Calendly.
Followed Sources — how-to
Subscribe to RSS, blogs, and feeds. AI summarizes the trend — and drafts the post in your voice.
Intelligence
Brand SEO Command Center — how-to
Per-brand SEO HQ — discovery, tracking, decay alerts, theft alerts, and competitor scans in one surface.
Rank Tracker — how-to
Daily Google rank checks. Free tier tracks 5 keywords forever — no credit card.
SEO Research — how-to
Keyword research, SERP teardowns, content brief generation — without a per-seat data tool.
Campaign Intelligence — how-to
Track political opponents and reference campaigns across Meta's Ad Library — spend, targeting, demographics, 7 years deep.
Operate
AI Concierge — auto-reply to inbound SMS & DMs
A 24/7 assistant that answers inbound texts and social DMs in your brand voice, qualifies leads, and books meetings.
Campaign Workspaces — how-to
Strategy briefs feed campaigns. Campaigns branch into channels. Readiness checks catch the missing pieces before launch.
Reviews & Approvals — how-to
Optional approval gates on broadcasts, sequences, A/B tests, and scheduled posts — with revision threads and audit trail.
Contacts, Lists & Scoring — how-to
CSV / Sheets import, AI enrichment, lead scoring — keyed for personalization downstream.
Lead Scoring — how-to
Score every contact on profile completeness, real engagement (last 30 days of opens + clicks), and role/seniority — qualified / hot / warm / cold grades, workspace-tunable thresholds.
Inbound Capture — how-to
Lead-form webhooks from Google Ads, Meta Lead Ads, Zapier, or any HMAC-signed POST — auto-routed and auto-enrolled.
Auto-sync (Meta) — how-to
OCCS keeps Meta data fresh in the background — boost performance refreshes every 30 minutes, lead-form leads pull every 10 minutes.
Still stuck? Contact us or browse the product catalog.